{"id":12083,"date":"2026-05-21T08:30:20","date_gmt":"2026-05-21T06:30:20","guid":{"rendered":"https:\/\/praguept.cz\/?page_id=12083"},"modified":"2026-05-21T08:33:54","modified_gmt":"2026-05-21T06:33:54","slug":"reklamacni-podminky","status":"publish","type":"page","link":"https:\/\/praguept.cz\/en\/reklamacni-podminky\/","title":{"rendered":"Reklama\u010dn\u00ed podm\u00ednky"},"content":{"rendered":"

1. \u00davodn\u00ed ustanoven\u00ed<\/h3>\n\n\n\n

Tyto reklama\u010dn\u00ed podm\u00ednky upravuj\u00ed postup p\u0159i reklamaci slu\u017eeb poskytovan\u00fdch spole\u010dnost\u00ed Prague Physical Therapy<\/strong>, provozovan\u00e9 Mgr. Magdalenou Pertoldovou<\/em>, I\u010c: 07656416, se s\u00eddlem Raisova 806\/3, Praha 6, 160 00.<\/p>\n\n\n\n

2. Reklamace slu\u017eeb<\/h3>\n\n\n\n

Klient je opr\u00e1vn\u011bn reklamovat vady poskytnut\u00e9 slu\u017eby bez zbyte\u010dn\u00e9ho odkladu po jejich zji\u0161t\u011bn\u00ed.<\/p>\n\n\n\n

Jak lze reklamaci uplatnit:<\/h4>\n\n\n\n
    \n
  • E-mailem<\/strong> (na kontaktn\u00ed adresu)<\/li>\n\n\n\n
  • P\u00edsemn\u011b<\/strong> (na adresu s\u00eddla)<\/li>\n\n\n\n
  • Osobn\u011b<\/strong> (v m\u00edst\u011b poskytov\u00e1n\u00ed slu\u017eeb)<\/li>\n<\/ul>\n\n\n\n

    Co mus\u00ed reklamace obsahovat:<\/h4>\n\n\n\n
      \n
    1. Identifikaci klienta (jm\u00e9no, p\u0159\u00edjmen\u00ed, kontakt)<\/li>\n\n\n\n
    2. Detailn\u00ed popis reklamovan\u00e9 skute\u010dnosti (vady)<\/li>\n\n\n\n
    3. Datum a \u010das poskytnut\u00ed slu\u017eby<\/li>\n<\/ol>\n\n\n\n

      3. Vy\u0159\u00edzen\u00ed reklamace<\/h3>\n\n\n\n
        \n
      • Poskytovatel vy\u0159\u00edd\u00ed reklamaci nejpozd\u011bji do 30 dn\u016f<\/strong> od jej\u00edho uplatn\u011bn\u00ed, pokud se s klientem nedohodne na del\u0161\u00ed lh\u016ft\u011b.<\/li>\n\n\n\n
      • V p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace<\/strong> m\u00e1 klient n\u00e1rok na:\n
          \n
        • Poskytnut\u00ed n\u00e1hradn\u00ed (nov\u00e9) slu\u017eby<\/li>\n\n\n\n
        • P\u0159im\u011b\u0159enou slevu z ceny slu\u017eby<\/li>\n\n\n\n
        • Vr\u00e1cen\u00ed uhrazen\u00e9 \u010d\u00e1stky<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

          4. Vr\u00e1cen\u00ed pen\u011bz<\/h3>\n\n\n\n
            \n
          • Vr\u00e1cen\u00ed pen\u011bz je mo\u017en\u00e9 pouze v p\u0159\u00edpad\u011b uznan\u00e9 reklamace nebo p\u0159i zru\u0161en\u00ed slu\u017eby ze strany poskytovatele.<\/li>\n\n\n\n
          • Finan\u010dn\u00ed prost\u0159edky budou vr\u00e1ceny stejn\u00fdm zp\u016fsobem, jak\u00fdm byla platba p\u0159ijata<\/strong>, nedohodnou-li se ob\u011b strany jinak.<\/li>\n<\/ul>\n\n\n\n

            5. Storno slu\u017eby (Zru\u0161en\u00ed term\u00ednu)<\/h3>\n\n\n\n
            \n

            \u23f3 Bezplatn\u00e9 storno:<\/strong> Klient m\u016f\u017ee bez storno poplatku zru\u0161it objednanou slu\u017ebu nejpozd\u011bji 24 hodin p\u0159ed sjednan\u00fdm term\u00ednem<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n

            \n

            \u26a0\ufe0f Pozdn\u00ed storno:<\/strong> P\u0159i zru\u0161en\u00ed term\u00ednu v krat\u0161\u00ed lh\u016ft\u011b ne\u017e 24 hodin nebo p\u0159i nedostaven\u00ed se na term\u00edn m\u016f\u017ee b\u00fdt klientovi \u00fa\u010dtov\u00e1n storno poplatek a\u017e do v\u00fd\u0161e 100 % ceny slu\u017eby<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n

              \n
            • V p\u0159\u00edpad\u011b, \u017ee term\u00edn zru\u0161\u00ed Poskytovatel<\/strong>, bude klientovi prioritn\u011b nab\u00eddnut n\u00e1hradn\u00ed term\u00edn, nebo mu bude vr\u00e1cena cel\u00e1 uhrazen\u00e1 \u010d\u00e1stka.<\/li>\n<\/ul>\n\n\n\n

              <\/p>","protected":false},"excerpt":{"rendered":"

              1. \u00davodn\u00ed ustanoven\u00ed Tyto reklama\u010dn\u00ed podm\u00ednky upravuj\u00ed postup p\u0159i reklamaci slu\u017eeb poskytovan\u00fdch spole\u010dnost\u00ed Prague Physical Therapy, provozovan\u00e9 Mgr. Magdalenou Pertoldovou, I\u010c: 07656416, se s\u00eddlem Raisova 806\/3, Praha 6, 160 00. 2. Reklamace slu\u017eeb Klient je opr\u00e1vn\u011bn reklamovat vady poskytnut\u00e9 slu\u017eby bez zbyte\u010dn\u00e9ho odkladu po jejich zji\u0161t\u011bn\u00ed. Jak lze reklamaci uplatnit: Co mus\u00ed reklamace obsahovat: 3. […]<\/p>\n","protected":false},"author":1102,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12083","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/praguept.cz\/en\/wp-json\/wp\/v2\/pages\/12083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/praguept.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/praguept.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/praguept.cz\/en\/wp-json\/wp\/v2\/users\/1102"}],"replies":[{"embeddable":true,"href":"https:\/\/praguept.cz\/en\/wp-json\/wp\/v2\/comments?post=12083"}],"version-history":[{"count":2,"href":"https:\/\/praguept.cz\/en\/wp-json\/wp\/v2\/pages\/12083\/revisions"}],"predecessor-version":[{"id":12090,"href":"https:\/\/praguept.cz\/en\/wp-json\/wp\/v2\/pages\/12083\/revisions\/12090"}],"wp:attachment":[{"href":"https:\/\/praguept.cz\/en\/wp-json\/wp\/v2\/media?parent=12083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}